Expert Answers From Expert Movers

Frequently asked questions

Do you have some questions?  

Wherever you’re going, ANC Movers is here to help. Below you will find a list of frequestly asked questions.

General questions

Will you really set up my bed?

Yes! And at no extra charge. We guarantee you’ll have a place to sleep on your first night in your new home.

Are you insured? 

Yes! We’re fully licensed and carry a $2 million dollar insurance policy to protect you and your property.

Do you use day laborers?

Nope! We only employ trained, experienced movers. They’ll stay with you throughout your move to make sure everything goes as planned.

What moving equipment do you use?

We clean our trucks before and after every move. Our furniture pads, protective blankets, dollies and hand carts are in excellent condition at all times.

When packing your belongings we use high-quality shrink wrap and heavy-duty boxes to make sure everything is protected and ready to be moved.

Can you store my stuff, too?

Yes, we can provide temporary storage in our secure and climate-controlled facility. This is a great option if you have a gap between leases or if it’ll be a few days before your new office or facility is ready. Our temporary storage services include pick-up and drop-off, too.

What if something gets damaged?

Mistakes happen and we can never guarantee that something won’t go wrong. But if any of your possessions are damaged during your move, we’ll let you know about it and how we’ll fix it. If you find something has been damaged, we want to hear from you. We’ll do whatever it takes to make things right.

How much does it cost to move?

Residential

It depends on how much you have to move and how far it has to go. You’re always welcome to call our office at (360) 992-8702 to talk about your move or you can get a free quote online.

Commercial

Our commercial and business moving rates depend on how much you have to move and the distance between destinations. We offer free quotes and can come out to your business to answer any questions.

 

Assisted Living

The cost of our senior moving services vary. Your quote will be based on what’s being moved and the distance between pick-up and drop-off. We offer free quotes and can come out to your home to answer any questions you have.

 

Do you charge mileage fees?

We only charge for mileage between your pickup location to your final destination. There’s no tricks, hidden fees, or surprise charges.

Piano

What are your rates?

For each piano we move, we provide a quote that we’ll stand behind. Our only surcharge is for when we have to move a piano up or down a flight of stairs.

There are no hidden charges or fees. We guarantee it.

What moving equipment do you use?

Our piano skids, moving pads, protective blankets, ramps, slings, straps, and other piano moving equipment are in excellent condition at all times. And our trucks are always clean and ready to go.

Does my piano need to be tuned after moving?

We do recommend that you have a piano tuner come out within about 3 weeks of the move to check things out and see if your piano needs to be tuned. We work with a few local piano tuners and would be happy to provide a recommendation.

I’m a professional musician. Can you move my grand piano to my next gig and back home again?

Absolutely! We love music and we’ve done round-trip piano moves for many musicians over the years. We’ll take care of everything.

Furniture

My sofa looks too big. Will you be able to get it out?

We’ve been solving tricky moving problems for years. If it got into your house, we’ll figure out a way to get it out again.

What are your furniture moving rates?

Unlike our residential and office moving packages, we don’t charge by the hour.

When moving furniture, we provide a quote that we’ll stand behind. There are never any additional hidden charges or fees. We guarantee it.

What about office furniture?

No problem. In addition to our commercial moving services, we’re an experienced office furniture mover.

What about pool tables?

No problem. In addition to our furniture and piano moving services, we’re an experienced pool table mover.

How much notice do you need?

We’re used to moving furniture on short notice, but it all depends on our availability. Our experience usually allows us to provide accurate quotes over the phone after asking you a few simple questions.

What’s your moving equipment like?

We only use the best furniture blankets, pads, straps, dollies and handcarts. We keep our moving trucks clean and ready to go at all times.

Gun Safe

Can my guns be moved in the safe?

No. Your guns must be removed from the safe, fully unloaded and packed and moved separately. Our movers can pack your guns and prepare them for moving, but they can’t be moved in the safe.

What are your rates?

We don’t charge by the hour. For every gun safe we move, we provide a quote that we’ll stand behind. There are never any hidden charges or fees. We guarantee it.

Temporary storage

How long can you store my stuff?

We offer temporary storage for up to 90 days.

What is your storage facility like?

It’s safe and secure. There is no public access and our facility is climate-controlled and monitored by a security alarm.

I bought a new sofa. Can you store it until I’m ready to move?

Of course. We’re able to pick up and store furniture or other large purchases at our short-term storage facility until you’re ready to move into your new space.

Can you pick up my stuff?

Yes! That’s what’s great about our temporary storage services. Not only can we pick up your belongings, we can deliver them to your new home or wherever they need to go. We can also pack your belongings before transporting them to our storage facility. If you want a completely stress-free short-term storage experience, leave it all to us.

About ANC Movers

DBE-certified minority-owned local business.

ANC Movers does things differently from every other moving company in Vancouver. We believe in service with a smile and are known for our:

  • Honest and upfront quotes without any surprise fees
  • 100% satisfaction guarantee
  • Experienced, friendly, and trustworthy team

We’re proud to be a locally owned and operated Vancouver moving company offering senior moving services. We donate our time and money to local charities. You’ll find our team helping out Habitat for Humanity, Share, the Council for the Homeless, and many worthy causes.

Get a quick quote

Call today:
(360) 992-8702

Your estimate is always free and there’s never any pressure to say yes.
It takes just a minute to get a quote from our Vancouver moving company. See how easy it is!

We are happy to visit your home or business for a free no-obligation estimate.

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